{"xsrfToken":"8a71675855dae706ad5d67f30811d30b5d6978b0_lout","branding":{"id":"56","key":"jsmhc","name":"JSM Help Center","portalBaseUrl":"/servicedesk/customer/portal/56"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"56","key":"jsmhc","projectId":10057,"serviceDeskId":56,"name":"JSM Help Center","description":"<p>Welcome! You can raise a request for JSM Help Center using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/56","reqTypes":[{"id":"339","name":"Request early access: Flexible Help Centers on Jira Service Management","descriptionHtml":"<p>Thank you for your interest in the early access program. Please complete the form to sign up for this program.</p>\n<p>If selected, the feature will be enabled for your site. You will be asked to provide feedback and can choose to participate in sessions with our team over the course of the program.</p>","callToAction":"Request early access: Flexible Help Centers on Jira Service Management","introHtml":"","icon":10569,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10569","groups":[58],"key":""},{"id":"1051","name":"Request early access: Landing Pages in Jira Service Management Help Center","descriptionHtml":"<p>Please fill out this form to express your interest in the Early Access Program for Landing pages in the JSM Help Center.</p>","callToAction":"Request early access: Landing Pages in Jira Service Management Help Center","introHtml":"","icon":10779,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10779","groups":[58],"key":""},{"id":"296","name":"(EXAMPLE WITH WAITLIST) Request Early Access: Changing the Workflow / Issue Type of a Request type","descriptionHtml":"","callToAction":"(EXAMPLE WITH WAITLIST) Request Early Access: Changing the Workflow / Issue Type of a Request type","introHtml":"<p>Request to join the Early Access Program (EAP) for the new feature that allows you to change the workflow or issue type of a request type.</p>","icon":10506,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[],"key":""},{"id":"297","name":"(EXAMPLE) Request Early Access: Changing the Workflow / Issue Type of a Request type","descriptionHtml":"<p>Request to join the Early Access Program (EAP) for the new feature that allows you to change the workflow or issue type of a request type.</p>","callToAction":"(EXAMPLE) Request Early Access: Changing the Workflow / Issue Type of a Request type","introHtml":"<p>Request to join the Early Access Program (EAP) for the new feature that allows you to change the workflow or issue type of a request type.</p>","icon":10498,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"332","name":"Developer EAP: Multiple Help Centers on Jira Service Management","descriptionHtml":"","callToAction":"Developer EAP: Multiple Help Centers on Jira Service Management","introHtml":"","icon":10569,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10569","groups":[],"key":""},{"id":"298","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"299","name":"Request early access: Multiple Help Centers on Jira Service Management","descriptionHtml":"<p>We are excited to know that you are interested in the Multiple Help Centers capability. Unfortunately, we have reached the maximum number of participants for this Early Access Program and will not be accepting new requests.</p>\n<p>We are keen to introduce this capability to all customers at the earliest. Stay tuned!</p>","callToAction":"Request early access: Multiple Help Centers on Jira Service Management","introHtml":"","icon":10550,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"295","name":"Support for Early Access Program","descriptionHtml":"<p>Get support for the early access feature that allows you to change the workflow or issue type of a request type.</p>","callToAction":"Support for Early Access Program","introHtml":"<p>Get support for the new early access feature.</p>","icon":10472,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[],"key":""}],"reqGroups":[{"id":58,"name":"General"}],"orderMapping":{"58":[1051,339]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":56,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JSMHC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODEyNmM4MS00ZmQzLTRmNjEtODc2OC0wYjE1MGQwOTI1Y2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDU3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ2NDM3NjIsIm5iZiI6MTc0NDY0MjU2Mn0.xfiIP8TAYPxAXsF6m0jsAtOYyrh4-fInqA44J9hK-l4","targetCollection":"upload-project-10057","endpointUrl":"https://api.media.atlassian.com","clientId":"a8126c81-4fd3-4f61-8768-0b150d0925cd","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://earlyaccessprogram.atlassian.net/wiki","kbLinkDomainURLs":["https://earlyaccessprogram.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}