Help Center

Welcome to the Help Center

Portals

  1. Transition Screen Default Comment Setting

    Welcome! You can raise a request for Transition Screen Default Comment Setting using the options provided.

  2. Backup and Restore

    Welcome! You can raise a request for Backup and Restore using the options provided.

  3. Portfolio insights (EAP)

    Welcome to the Early Access Program (EAP) for Portfolio insights.

    Portfolio insights offers a suite of tools that allows our enterprise customers to discover their Atlassian footprint, monitor and optimize their instance health, and assess the cloud readiness of their Jira instances.

    You can already sign up to the respective EAPs below. We'll let you know once the functionality is available.

  4. JSM for HR EAP

    Welcome! You can raise a request for JSM for HR EAP using the options provided.

  5. AIOps Beta Program

    Welcome! You can raise a request for AIOps Beta program using the options provided.

  6. Service Team Productivity with AI

    Welcome! You can raise a request for Service Team Productivity with AI using the options provided.

  7. Confluence for Figma EAP

    Welcome! You can raise a request for Confluence for Figma EAP using the options provided.

  8. Project/Fields Association Improvements for TMP - Early Access

    Welcome! You can raise a request for Project/Fields Association Improvements for TMP - Early Access here.

  9. Assets re-architecture EAP

    Welcome! You can raise a request for Assets re-architecture EAP using the options provided.

Suggested forms

  • Request Temporary Change: Update transition screen comments to "Reply to Customer" in Transition Screen Default Comment Setting

    Request to join the Early Access Program (EAP) for the new feature that allows you to change the workflow or issue type of a request type.

  • JSM AIOps Beta Program in AIOps Beta Program

    Welcome! You can raise a request to participate in the Beta program of JSM AIOps features. Please provide your details below, and we will contact you as soon as we determine your eligibility for the Beta.

    We leverage AI to help you manage alerts and incidents more efficiently.

  • Feedback on Suggestions in Jira Service Management in Service Team Productivity with AI
  • Join the EAP for DC instance optimization in Portfolio insights (EAP)

    Monitor and optimize health of your Jira instance. Starting in Feb, 2025.

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