Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center
  1. Help Center
  2. JSM 3P Observability EAP

Register your interest for 3P Observability in Rovo - EAP

Request to join Early Access Program (EAP) for the new feature in JSM ITOperations that allows you to resolve incidents faster powered by Rovo & 3P Observability data in Jira Service Management

Required fields are marked with an asterisk*

Incl. MELT observability tools, cloud provider native tools & other AIOps tools

e.g. https://earlyaccessprogram.atlassian.net Please be careful to enter this correctly so we can action your request.

If observability tools that you use are not listed please add here

This question is about us getting in touch with you directly. If you select "No", we will still send you emails to keep you updated and get your feedback.

Powered by Jira Service Management
{"xsrfToken":"c7ae757ba20e1a2084cbbcf898d54434d6586e28_lout","branding":{"id":"957","key":"j3oe","name":"JSM 3P Observability EAP","portalBaseUrl":"/servicedesk/customer/portal/957"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"957","key":"j3oe","projectId":10991,"serviceDeskId":957,"name":"JSM 3P Observability EAP","description":"<p>Welcome! You can raise a request for JSM 3P Observability EAP using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/957","reqTypes":[{"id":"10785","name":"Register your interest for 3P Observability in Rovo - EAP","descriptionHtml":"<p>Request to join Early Access Program (EAP) for the new feature in JSM ITOperations that allows you to resolve incidents faster powered by Rovo &amp; 3P Observability data in Jira Service Management</p>","callToAction":"Register your interest for 3P Observability in Rovo - EAP","introHtml":"<p>Request to join Early Access Program (EAP) for the new feature that allows you to resolve incidents faster powered by Rovo &amp; 3P Observability data in Jira Service Management using agentic experience</p>","icon":10310,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10310","groups":[1025],"key":""}],"reqGroups":[{"id":1025,"name":"General"}],"orderMapping":{"1025":[10785]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":957,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"J3OE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODEyNmM4MS00ZmQzLTRmNjEtODc2OC0wYjE1MGQwOTI1Y2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwOTkxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU3MDE2NzIsIm5iZiI6MTc2NTcwMDQ3MiwiYW5vbklkIjoiYW5vbi11c2VyIn0.XonN8aWB1eYyMrO38UcGep_r1NmKHnfDcDbmgtkatWw","targetCollection":"upload-project-10991","endpointUrl":"https://api.media.atlassian.com","clientId":"a8126c81-4fd3-4f61-8768-0b150d0925cd","tokenDurationInMins":20}},"reqCreate":{"id":10785,"projectId":10991,"issueType":{"id":"10785","name":"Register your interest for 3P Observability in Rovo - EAP"},"form":{"name":"Register your interest for 3P Observability in Rovo - EAP","descriptionHtml":"<p>Request to join Early Access Program (EAP) for the new feature in JSM ITOperations that allows you to resolve incidents faster powered by Rovo &amp; 3P Observability data in Jira Service Management</p>","callToAction":"Register your interest for 3P Observability in Rovo - EAP","intro":"<p>Request to join Early Access Program (EAP) for the new feature that allows you to resolve incidents faster powered by Rovo &amp; 3P Observability data in Jira Service Management using agentic experience</p>","instructions":"<p>Request to join Early Access Program (EAP) for the new feature in JSM ITOperations that allows you to resolve incidents faster powered by Rovo &amp; 3P Observability data in Jira Service Management</p>","icon":10310,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10310","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"First Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10957","fieldConfigId":"11339","label":"Last Name","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10989","fieldConfigId":"11370","label":"What observability tools do you use ? (Select all that apply)","description":"Incl. MELT observability tools, cloud provider native tools & other AIOps tools","descriptionHtml":"<p>Incl. MELT observability tools, cloud provider native tools &amp; other AIOps tools</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10833","label":"AWS CloudWatch","selected":false,"children":[]},{"value":"10831","label":"Azure Monitor","selected":false,"children":[]},{"value":"10830","label":"BigPanda","selected":false,"children":[]},{"value":"10838","label":"Coralogix","selected":false,"children":[]},{"value":"10839","label":"CheckMK","selected":false,"children":[]},{"value":"10829","label":"Datadog","selected":false,"children":[]},{"value":"10828","label":"Dynatrace","selected":false,"children":[]},{"value":"10832","label":"Google Cloud Operations Suite (formerly Stackdriver)","selected":false,"children":[]},{"value":"10835","label":"Grafana","selected":false,"children":[]},{"value":"10840","label":"LogicMonitor","selected":false,"children":[]},{"value":"10841","label":"Nagios","selected":false,"children":[]},{"value":"10827","label":"New Relic","selected":false,"children":[]},{"value":"10836","label":"Prometheus","selected":false,"children":[]},{"value":"10842","label":"Solarwinds","selected":false,"children":[]},{"value":"10834","label":"Splunk/ Signal FX","selected":false,"children":[]},{"value":"10843","label":"Zabbix","selected":false,"children":[]},{"value":"10837","label":"Other (please mention in the field below)","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10958","fieldConfigId":"11340","label":"Tenant URL","description":"e.g. https://earlyaccessprogram.atlassian.net Please be careful to enter this correctly so we can action your request.","descriptionHtml":"<p>e.g. <a href=\"https://earlyaccessprogram.atlassian.net\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://earlyaccessprogram.atlassian.net</a> Please be careful to enter this correctly so we can action your request.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10992","fieldConfigId":"11373","label":"Observability tools (others)","description":"If observability tools that you use are not listed please add here","descriptionHtml":"<p>If observability tools that you use are not listed please add here</p>","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10050","fieldConfigId":"10147","label":"Are you happy for us to contact you directly to get your feedback?","description":"This question is about us getting in touch with you directly. If you select \"No\", we will still send you emails to keep you updated and get your feedback.","descriptionHtml":"<p>This question is about us getting in touch with you directly. If you select \"No\", we will still send you emails to keep you updated and get your feedback.</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10020","label":"Yes","selected":false,"children":[]},{"value":"10021","label":"No","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10991","fieldConfigId":"11372","label":"Anything else we should know?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/957/create/10785","requestValidateBaseUrl":"/servicedesk/customer/portal/957/validate/10785","calendarParams":{"firstDay":0,"date":"2025-12-14T08:21:12+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODEyNmM4MS00ZmQzLTRmNjEtODc2OC0wYjE1MGQwOTI1Y2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwOTkxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU3MDE2NzIsIm5iZiI6MTc2NTcwMDQ3MiwiYW5vbklkIjoiYW5vbi11c2VyIn0.XonN8aWB1eYyMrO38UcGep_r1NmKHnfDcDbmgtkatWw","targetCollection":"upload-project-10991","endpointUrl":"https://api.media.atlassian.com","clientId":"a8126c81-4fd3-4f61-8768-0b150d0925cd","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=earlyaccessprogram","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c7ae757ba20e1a2084cbbcf898d54434d6586e28_lout","baseUrl":"https://earlyaccessprogram.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://earlyaccessprogram.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a8126c81-4fd3-4f61-8768-0b150d0925cd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b24780ee32524a598d6e2254d088dc79","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://earlyaccessprogram.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}