{"xsrfToken":"a24b1df719e026eb40bb94a91256f5bc25bccd76_lout","branding":{"id":"58","key":"assessui","name":"Portfolio insights (EAP)","portalBaseUrl":"/servicedesk/customer/portal/58"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"58","key":"assessui","projectId":10059,"serviceDeskId":58,"name":"Portfolio insights (EAP)","description":"<p>Welcome to the Early Access Program (EAP) for Portfolio insights.</p>\n<p>Portfolio insights offers a suite of tools that allows our enterprise customers to discover their Atlassian footprint, monitor and optimize their instance health, and assess the cloud readiness of their Jira instances.</p>\n<p>You can already sign up to the respective EAPs below. We'll let you know once the functionality is available.</p>","portalBaseUrl":"/servicedesk/customer/portal/58","reqTypes":[{"id":"625","name":"Join the EAP for DC instance optimization","descriptionHtml":"","callToAction":"Join the EAP for DC instance optimization","introHtml":"<p>Monitor and optimize health of your Jira instance. Starting in Feb, 2025.</p>","icon":10660,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10660","groups":[268],"key":""},{"id":"886","name":"Join the EAP for Footprint discovery, DC Health and Cloud readiness","descriptionHtml":"","callToAction":"Join the EAP for Footprint discovery, DC Health and Cloud readiness","introHtml":"<p>Discover your entire Atlassian portfolio, monitor and improve the health of DC, and assess the cloud readiness of Jira Data Center</p>","icon":10779,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10779","groups":[268],"key":""},{"id":"853","name":"Report a bug","descriptionHtml":"<p>When reporting a bug, please provide as much detail as possible, including:</p>\n<p>• A clear description of the issue<br> • Steps to reproduce the problem<br> • Any error messages you've encountered<br> • Screenshots or screen recordings (if applicable)</p>","callToAction":"Report a bug","introHtml":"<p>Encountered an issue with the Early Access Program? We're here to help! Use this form to report any bugs, unexpected behaviors, or technical problems you've experienced while using the EAP features.<br> Our dedicated team will review your report promptly and work on resolving the issue.</p>","icon":10511,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[268],"key":""},{"id":"307","name":"(EXAMPLE WITH WAITLIST) Request Early Access: Changing the Workflow / Issue Type of a Request type","descriptionHtml":"","callToAction":"(EXAMPLE WITH WAITLIST) Request Early Access: Changing the Workflow / Issue Type of a Request type","introHtml":"<p>Request to join the Early Access Program (EAP) for the new feature that allows you to change the workflow or issue type of a request type.</p>","icon":10506,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[],"key":""},{"id":"308","name":"(EXAMPLE) Request Early Access: Changing the Workflow / Issue Type of a Request type","descriptionHtml":"<p>Request to join the Early Access Program (EAP) for the new feature that allows you to change the workflow or issue type of a request type.</p>","callToAction":"(EXAMPLE) Request Early Access: Changing the Workflow / Issue Type of a Request type","introHtml":"<p>Request to join the Early Access Program (EAP) for the new feature that allows you to change the workflow or issue type of a request type.</p>","icon":10498,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"309","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"311","name":"Join the EAP for Assessments (cloud readiness)","descriptionHtml":"","callToAction":"Join the EAP for Assessments (cloud readiness)","introHtml":"<p>Assess the cloud readiness of your Jira instance. Available now.<br> This EAP will be combined with Footprint discovery once it's live, but in the meantime you can sign up for its current version.</p>","icon":10659,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10659","groups":[],"key":""},{"id":"624","name":"Join the EAP for Footprint discovery and Cloud readiness","descriptionHtml":"","callToAction":"Join the EAP for Footprint discovery and Cloud readiness","introHtml":"<p>Discover your entire Atlassian portfolio, get insights into your products, and assess the cloud readiness of Jira Data Center. Starting in Dec, 2024.</p>","icon":10658,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10658","groups":[],"key":""}],"reqGroups":[{"id":268,"name":"All available EAPs"}],"orderMapping":{"60":[311,624],"269":[625],"267":[625],"268":[886,625,853]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":58,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ASSESSUI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODEyNmM4MS00ZmQzLTRmNjEtODc2OC0wYjE1MGQwOTI1Y2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE4MjgyNDQsIm5iZiI6MTc0MTgyNzA0NH0.zq9S0_cs9TuEjyibHHEqPPNJNy8xzohvkqVjanSpPu8","targetCollection":"upload-project-10059","endpointUrl":"https://api.media.atlassian.com","clientId":"a8126c81-4fd3-4f61-8768-0b150d0925cd","tokenDurationInMins":20}},"reqCreate":{"id":853,"projectId":10059,"form":{"name":"Report a bug","descriptionHtml":"<p>When reporting a bug, please provide as much detail as possible, including:</p>\n\n<p>• A clear description of the issue<br/>\n• Steps to reproduce the problem<br/>\n• Any error messages you've encountered<br/>\n• Screenshots or screen recordings (if applicable)</p>","callToAction":"Report a bug","intro":"<p>Encountered an issue with the Early Access Program? We're here to help! Use this form to report any bugs, unexpected behaviors, or technical problems you've experienced while using the EAP features.<br/>\nOur dedicated team will review your report promptly and work on resolving the issue.</p>","instructions":"<p>When reporting a bug, please provide as much detail as possible, including:</p>\n\n<p>• A clear description of the issue<br/>\n• Steps to reproduce the problem<br/>\n• Any error messages you've encountered<br/>\n• Screenshots or screen recordings (if applicable)</p>","icon":10511,"iconUrl":"https://earlyaccessprogram.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/58/create/853","requestValidateBaseUrl":"/servicedesk/customer/portal/58/validate/853","calendarParams":{"firstDay":0,"date":"2025-03-13T00:50:44+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhODEyNmM4MS00ZmQzLTRmNjEtODc2OC0wYjE1MGQwOTI1Y2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDE4MjgyNDQsIm5iZiI6MTc0MTgyNzA0NH0.zq9S0_cs9TuEjyibHHEqPPNJNy8xzohvkqVjanSpPu8","targetCollection":"upload-project-10059","endpointUrl":"https://api.media.atlassian.com","clientId":"a8126c81-4fd3-4f61-8768-0b150d0925cd","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}